Information We Collect
We only collect information relevant to providing our Service to you. This includes:
Contact information such as name, mailing address, phone number and email that you voluntarily provide to use certain Site features like contacting customer support.
Account information such as username, password and preferences that you set up to log into and use your Site account.
Transaction information including vehicle purchase details, financing terms, payment history and account balance that are necessary to provide our financing services.
Usage information such as browsing activity, pages or content viewed and referral source collected through log files, web beacons and cookies to analyze Site usage and improve the Site.
Device information including IP address, browser type, operating system and mobile device identifiers to optimize Site display for your device.
How We Use Information
We use the information we collect for purposes consistent with providing our Service, which includes:
- Providing, operating and improving the Site and Service
- Processing application and account transactions
- Communicating with you about your account, transactions, and Site activities
- Authenticating your identity and securing accounts
- Personalizing content and experiences according to your preferences
- Providing customer support
- Carrying out research and analysis to improve our products and services
- Preventing fraud, crime or other malicious activity
We only process your personal information for the purposes for which it was collected or to comply with any applicable legal or ethical reporting obligations. We will obtain your consent before using any information for another purpose.
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers under contract who help operate our Site or Service
- Honda affiliates and partners who assist in providing or improving our products and services
- Law enforcement, officials or regulators to comply with regulations or lawful requests
- Other third parties to comply with legal obligations or prevent harm
We only share the minimum amount of information necessary for the specific purpose. Your information is strictly protected under our agreements with third parties.
We employ stringent security measures like encryption, firewalls and site monitoring protect your information from unauthorized access, disclosure, alteration or destruction. Access is restricted to authorized personnel on a need-to-know basis. While no online service can provide an absolute guarantee against security breaches, we continually evaluate and update our safeguards to protect your data.
Your Rights and Choices
You have certain rights and choices regarding the personal information we collect:
- Access / Update You can access, review, correct or update your account information by logging into your account and modifying the details.
- Opt-out of communications Follow the unsubscribe instructions in email, SMS or postal communications you receive from us.
- deactivate / delete account You may request to deactivate or delete your online account and associated data by submitting a privacy request.
- Submit privacy requests Contact our Privacy Coordinator via email or phone to make requests related to your privacy rights.
- Lodge complaints You have the right to lodge complaints about data misuse or regulatory non-compliance with data protection authorities.
- We will respond to all requests in a reasonable timeframe in compliance with applicable law and policy. Where legally permissible, we will delete or anonymize your information responsibly after account deactivation or deletion.
Use by Minors
The Site and Service are not directed to individuals under the age of eighteen (18). We do not intentionally gather personal data from visitors who are under the age of 18. If a parent or guardian becomes aware of a minor child has provided us with their information without their consent, please contact us immediately.
Contact Our Privacy Coordinator
Email: [email protected]